Kao Begins Operation of Grievance Mechanism

 In September 2022, Kao started operating the Grievance Mechanism for small-scale palm plantations in Indonesia in collaboration with the NPO Caux Round Table Japan, which specializes in business and human rights.


Through the grievance mechanism, we accept complaints and inquiries from farms, and conduct "investigation," "response," "resolution," "follow-up," and "reporting."・We will work to resolve essential issues related to the environment, especially human rights on small-scale palm plantations.

From October 2020, the company, together with oil product manufacturing and sales company Apical Group and plantation company Asian Agri, will improve the productivity of small-scale palm plantations in Indonesia connected to Kao's supply chain and promote sustainable palm oil. We are implementing SMILE (Smallholder Inclusion for Better Livelihood & Empowerment program), a program that supports the acquisition of certification (RSPO certification).

This time, we will start the operation of the grievance mechanism targeting small palm farms supported by "SMILE". Starting with about 50 farms on Sumatra Island, the target farms will be gradually increased. In addition, the content of the inquiry and the results of the response will be published on the Kao website.


Under the Grievance Mechanism, when a small-scale palm farm accesses Kao's Grievance Mechanism reception desk from a smartphone and enters a complaint or inquiry, the CRT Japan Committee manages personal information on the system, including the content of the inquiry. Kao will respond to inquiries from small palm farms after ensuring the transparency of the response status.


Depending on the content, we will ask Apical Group Asian Agri to respond, and for serious issues related to human rights and the environment, we will discuss how to respond with the CRT Japan Committee and Apical Group Asian Agri. After that, we will confirm the improvement status of the small palm farms, follow up on the progress, and publish the details of the inquiries and the results of the responses on the Kao website once every six months.

In this way, we will solve the essential problems of small-scale palm farms, prevent problems from occurring, improve productivity, and improve the living environment.

Comments

Post a Comment

Popular posts from this blog

L'Oréal forms research and technology alliance with Israeli climate tech company

 L'Oréal Group, the world's largest cosmetics manufacturer, has recently entered into a new multi-year research and technology partnership with Brisometer, one of the world's most innovative and accurate climate tech companies. Announced to do. Based in Israel, Brisometer is a leader in providing environmental information such as air quality, pollen and fire, with accurate and practical environmental data and in-house to improve people's health and safety. Offering a site.
Read more

"THE SONOKO White Mask" for moisturizing and transparent skin of adults

 Moisturizing, brightening, aging care with one SONOKO Corp., which develops food, supplement and cosmetics businesses, released a new facial mask "THE SONOKO White Mask" on September 1st. "SONOKO" is famous as "Queen of Whitening" and is a brand founded by Sonoko Suzuki, who has established herself as a leading expert in beauty and health as a culinary and beauty researcher. Cosmetics are carefully selected as beauty ingredients that are naturally derived. This product is a highly functional facial mask that adds the unique ingredient "Queen of White (R)" to the "white mask" that can complete moisturizing, brightening, and aging care with just one. "THE SONOKO White Mask" pursues detoxification effect, moisturizing, brightening, aging care, and turnover by clay. It removes dead skin cells and dirt, cares for dullness and turbidity of adult skin, enhances moisture and transparency, and leads to radiant, bright and firm skin. T
Read more

L'Oreal Research & Innovation, Morishita Jintan Co., Ltd. and L'Oreal's first successful development of cutting-edge "active delivery capsules" made of useful ingredients for plant-derived cosmetics

 The Japan L'Oreal Research & Innovation Center, the research and development division of the world's largest cosmetics company L'Oreal Group in Japan, uses useful ingredients of cosmetics obtained from plants through joint research with pharmaceutical manufacturing company L'Oréal Co., Ltd. We have succeeded in developing "Active Delivery Capsule". This capsule contains useful ingredients in a high concentration in the capsule membrane, and at the same time, by enclosing various other useful ingredients in the capsule, it is possible to protect them from oxidation and alteration, and to maintain long-term performance and stability. Become. Previously, capsules only contained useful ingredients inside the capsule, but this new capsule is L'Oréal's first seamless capsule in which the useful ingredients of cosmetics themselves are the main constituents of the capsule membrane. Milotamunus flaberifolia is a plant that lives in southern Africa. In the
Read more